Privacy Policy

Last updated: 30/11/2025

SEMH Education (“we”, “us”, “our”) is committed to protecting your personal information.
This Privacy Policy explains what information we collect and how it is used.

Information We Collect

We collect the following information when you interact with our website:

• Name

• Email address

• Message content

This information is collected when you submit a form or contact us directly.

We also collect basic website analytics through Squarespace (such as page views and device type).
No additional tracking tools or third-party apps are used.

How We Use Your Information

We use the information you provide to:

• Respond to enquiries

• Deliver digital downloads

• Provide customer support

• Send newsletters (only if you sign up)

We do not sell or share your personal data with other organisations for marketing purposes.

Payments

All payments are processed securely through Stripe.
We do not receive or store your payment details.
You can view Stripe’s privacy policy on their website.

Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent (e.g., newsletter sign-ups)

• Contract (e.g., fulfilling your purchase or responding to an enquiry)

• Legitimate interests (e.g., improving our website)

Data Retention

• Contact form messages: up to 12 months

• Newsletter subscriptions: until you unsubscribe

• Purchase records: as required for tax and accounting

Your Rights

You have the right to:

• Access your information

• Correct or update your details

• Request deletion

• Withdraw consent at any time

• Object to certain types of processing

To exercise these rights, email info@semheducation.uk.

Contact

If you have any questions about this policy, contact us at:
info@semheducation.uk
www.semheducation.uk